cdn77's Privacy Policy

cdn77 places the highest priority on protecting its users' privacy and personal information. This Privacy Policy ("Policy") describes what types of information are collected about you when you use our services through the cdn77 platform, how that information is used, with whom it may be shared, and what rights you have.

By using our website and services, you agree to comply with the terms described in this Policy. We ask that you read this Policy carefully and contact our support team if you have any questions.

When you create an account on cdn77, conduct transactions, or contact our support team, you directly provide the following information:

• Full name and date of birth (for age verification — services are available to users aged 21 and over only)
• Email address and mobile number
• Address and nationality
• National ID card or passport details (when identity verification is required)
• Payment-related information (bKash, Nagad, Rocket, or bank account — full numbers are not stored with us)
• Any information you provide during support communications

When you use our platform, certain information is collected automatically:

• IP address and device information (operating system, browser type)
• Log data — login time, session information, gaming activity
• Information obtained from cookies and similar tracking technologies
• Page visits, clicks, and navigation patterns
• Transaction history and amounts

In some cases we may receive information from trusted third parties, such as payment processors (bKash, Nagad, Rocket, and banking partners) and identity verification agencies. This information is used solely to ensure the security of your account and to prevent financial fraud.

cdn77 uses your information for the following legitimate purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Service Delivery: Running gaming, betting, and payment services smoothly.
• Security and Fraud Prevention: Preventing unauthorized access, fraudulent activity, and money laundering.
• Age Verification: Ensuring that only individuals aged 21 or older are using the services.
• Legal Compliance: Meeting applicable legal and regulatory obligations.
• Support: Resolving your inquiries and issues.
• Service Improvement: Enhancing our platform's performance and user experience.
• Communications: Sending policy updates, security notices, or important account-related information.
• Responsible Gaming Support: Identifying problematic gaming behavior and providing the necessary assistance.

cdn77 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

Only the necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, cybersecurity, and customer support services. These partners are contractually bound to uphold our privacy standards.

Information may be disclosed pursuant to court orders, lawful requests from government agencies, or as required by applicable law. Such disclosure is always made on the basis of legal advice and only to the extent necessary.

Limited and anonymized information may be shared with industry-standard security firms to detect and prevent fraudulent activity.

cdn77 uses cookies to keep the website running smoothly and to improve your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytical Cookies: Used to analyze usage patterns in order to improve site performance.

cdn77 employs industry-standard technical and organizational measures to keep your personal information secure. Our key security steps are:

• SSL Encryption: All data transfers between you and our servers are secured with SSL/TLS encryption.
• Data Encryption: Stored sensitive information (payment details, passwords) is protected with industry-standard encryption.
• Access Controls: Only authorized staff can access your information, and only on a need-to-know basis.
• Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.
• Firewalls and Intrusion Detection: Advanced technology is used to prevent unauthorized access attempts.
• Two-Step Verification: Can be enabled on your account as an additional layer of protection.

While we strive to maintain the highest level of security, no digital service is entirely risk-free. It is your responsibility to keep your password secure and to notify us immediately if you notice any suspicious activity.

cdn77 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. As a general policy:

• All relevant information is retained while your account is active.
• Financial and transaction records may be retained for a specified legal period even after an account is closed.
• Once the retention period expires, information is securely deleted or anonymized.
• Information related to financial fraud investigations may be retained for a longer period as required by law.

As a user of our platform, you have the following rights regarding your own information. Contact our support team to exercise these rights.

cdn77 strictly provides services only to individuals aged 21 or older. We do not intentionally collect any personal information from minors.

Age verification is a mandatory step during account registration. If we become aware that a minor's information has been stored with us, the account will be closed immediately and the relevant information will be securely deleted.

Although cdn77 operates primarily to serve users in Bangladesh, our technology infrastructure may run on servers located in various countries. For such international data transfers:

• We ensure that adequate data protection measures are in place in the destination country.
• All of our service provider partners are contractually bound to uphold our privacy standards.
• Where applicable, we comply with international data protection frameworks.

cdn77 may update this Privacy Policy from time to time. Notifications will be provided according to the nature and significance of the changes:

• Minor Changes: An updated version will be published on this page.
• Significant Changes: Advance notice will be sent to your registered email and a prominent notice will be displayed on the platform.

Continued use of the services after a change will be taken as acceptance of the updated Policy. If you do not agree to any change, you may close your account and contact us.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, our dedicated support team is always ready to help:

• 24/7 Live Chat — instant support in Bengali and English
• Email: [email protected]

Send any requests to exercise your privacy rights or any data-related complaints through the channels above. We will review your request promptly and with care.